Effective Date: 04-02-2026

At BEST BOUGHTS LLC, customer satisfaction is important to us. This Return & Refund Policy explains the conditions and procedures for returns, refunds, and cancellations in accordance with standard U.S. e-commerce practices.

1. Return & Refund Requests

Customers may request a return or refund for eligible products by contacting our support team within the allowed return period.

All return requests must comply with the terms outlined below.

2. Eligibility for Returns

To qualify for a return and refund:

  • Items must be unused and in original condition

  • Items must be returned in original packaging

  • Return requests must be submitted within 21 days of delivery

  • Proof of purchase (order confirmation or invoice number) is required

Items that do not meet these conditions may not be eligible for a refund.

3. Non-Refundable Items

The following items are not eligible for return or refund:

  • Products damaged due to misuse, negligence, or improper handling

  • Items returned after the 21-day return window

  • Custom-made, personalized, or special-order items once production has begun

Custom products are created specifically for individual customers and cannot be resold.

4. Refund Review Process

Once your return is received, we will inspect the item to ensure it meets return eligibility requirements.

You will be notified via email regarding approval or rejection of your refund.

5. Refund Method & Timing

Approved refunds will be issued to the original payment method used at checkout.

Depending on your financial institution, refunds may take 5–7 business days to appear in your account after processing.

6. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us immediately.

We will provide instructions for return or replacement, and return shipping costs will be covered in such cases.

7. Order Cancellations

Orders may be canceled before shipment.

Once an order has been shipped, it must follow the standard return process outlined in this policy.

8. Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • Original shipping fees (if applicable) are non-refundable.

We recommend using a trackable shipping method when returning items.

9. Return Address

Please contact our support team before sending any returns.

Authorized returns should be mailed to:

BEST BOUGHTS LLC
2047 S PLAZA ST NW
ALBUQUERQUE, NM 87104
United States

10. Contact Information

For return or refund assistance, please contact:

BEST BOUGHTS LLC
📧 support@bestboughts.store
📞 +1 (970) 245-3734

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

11. Policy Updates

BEST BOUGHTS LLC reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be posted on this page with an updated effective date.